things to consider forex trading occurs 24 hours a day, so a broker's customer support should be available at any time. Another consideration is the ease with which one can speak with a live person, rather than a time consuming, and often frustrating, auto attendant. When considering a broker, a quick call can give you an idea of the type of customer service they provide, wait times and the representative's ability to concisely answer questions regarding spreads, leverage, regulations and company details. These details include how long they have been a forex broker and the size of their trade volume