A Review on: MetLife Insurance:
MetLife is the largest global insurance company. It was founded on 1868 in New York, USA. They have almost 90 millions customer throughout this whole world. Over 60 countries have MetLife branch. They have insurance, annuities and employee benefits program. I have an employee benefits (retirements plan) insurance with MetLife insurance company.
Advantages of Metlife insurance:
1. It offers wide range of products. Besides life insurance they offer dental, car, disability, long term and short term insurance.
2. They offer most benefits with compare to any other insurance companies in the world.
3. MetLife one stop shopping to customers which attracts the user mostly.
4. They will take risk on customer's business organization. They will concourse customer to open new business by taking loan from their organization. Both get benefit from it.
Disadvantages of Metlife insurance:
1. Customer service is terrible. They don't even pick phone call or won't reply your mail when they are busy with other things.
2. It's too difficult for your family members to collect life insurance money if insurance owner passes.
From my personal experience, i think MetLife should focus on faster customer service providing to ensure more customer to take service from them.